Gustman Chevrolet Buick GMC

Our Reviews

Scott H|2025 Buick Encore GX

Confirmed Sales Customer

5/9/2025

The salesmen was very knowledgeable on the car we selected. the purchase process was very streamline. overall a great deal and experience.

Daniel Peebles

5/11/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Scott K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/12/2025

Things went very well, They kept me updated with everything as they were happening.

5/13/2025

Scott, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Ken S|2015 Chevrolet Colorado

Confirmed Service Customer

5/12/2025

Chevy didn't have replacement part readily available. Curious how many vehicles stood idle waiting for that part.

5/14/2025

Ken, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (920) 766-3581 so we can make your experience a positive one.

Business Response

APPLETON, WI

Nicholas G|2025 GMC Sierra 1500

Confirmed Sales Customer

5/13/2025

I had a great experience purchasing from Gustman GMC!

JOSHUA DIMMICK

5/14/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

LATROBE, PA

Marlin N|2024 Buick Envista

Confirmed Service Customer

5/13/2025

Everything was handled to my satisfaction.

5/14/2025

Marlin, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

SEYMOUR, WI

Trisha B|2025 Chevrolet Equinox

Confirmed Sales Customer

5/14/2025

Salesperson was open and honest with me when I asked questions about different vehicles. Went through all the features of my vehicle and answered any questions I had.

TREVOR DECOSTER

5/15/2025

Trisha, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEYMOUR, WI

Michael S|2020 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

M

5/16/2025

Michael, thank you for the high star rating! We hope you have a great day!

Business Response

KAUKAUNA, WI

Dean H|2023 GMC Canyon

Confirmed Service Customer

5/15/2025

Prompt Quick and Courteous Thank You

5/16/2025

Dean, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PULASKI, WI

Eugene M|2025 GMC Sierra 1500

Confirmed Sales Customer

5/16/2025

It was great. The salesman went thru everything on the truck, when I left the dealership I knew about the features and how to use then. He was very cordial and nice to work with. I would highly recommend him to anyone interested in purchasing a new vehicle.

MATTHEW ROLLMANN

5/19/2025

Eugene, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. Thank you again for choosing Gustman Chevrolet Buick GMC and we hope to see you again.

Business Response

GREENVILLE, WI

Charles R|2025 Buick Envision

Confirmed Sales Customer

5/15/2025

Pat as always did an excellent job. He is the reason I purchase my cars from this location

PATRICK FRITSCH

5/16/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KAUKAUNA, WI

Kathy S|2018 Chevrolet Equinox

Confirmed Service Customer

5/16/2025

NA

5/18/2025

Kathy, thank you for the star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

KAUKAUNA, WI

Maureen H|2019 Chevrolet Blazer

Confirmed Service Customer

5/16/2025

They went above and beyond and got extended warranty to cover!

5/18/2025

Maureen, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KAUKAUNA, WI

Chenine S|2020 Chevrolet Equinox

Confirmed Service Customer

5/17/2025

Everything was fast and a great experience

5/19/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Tony T|2015 GMC 1500 Sierra

Confirmed Service Customer

5/19/2025

They explained everything that was good or not good with the vehicle

5/19/2025

Tony, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Christine F|2024 GMC Sierra 1500

Confirmed Service Customer

5/19/2025

Finished the job in the time that was alloyed for the job very happy

5/20/2025

Christine, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

APPLETON, WI

Jo S|2024 GMC Terrain

Confirmed Service Customer

5/19/2025

Friendly and great service

5/20/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

John M|2020 Chevrolet Equinox

Confirmed Service Customer

5/19/2025

It was fast. People were friendly.

5/21/2025

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MENASHA, WI

Mark W|2024 GMC Sierra 2500 HD

Confirmed Service Customer

5/19/2025

Fast and efficient

5/21/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREENLEAF, WI

Gregory L|2024 Chevrolet Traverse

Confirmed Service Customer

5/20/2025

Excellent service as always.

5/21/2025

Gregory, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SEYMOUR, WI

Tom L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/19/2025

Done correctly and on time.

5/19/2025

Tom, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

FREEDOM, WI

Robert V|2024 Chevrolet Colorado

Confirmed Service Customer

5/19/2025

the service experience was great.

5/21/2025

Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LAKEWOOD, WI

Bill C|2015 Chevrolet Tahoe

Confirmed Service Customer

5/20/2025

Body shop was able to fix my window that was stuck in a down position. I didn’t have an appointment. A switch was ordered and I was called in a timely manner for a appointment to replace the part.

5/21/2025

Bill, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KAUKAUNA, WI

Thomas D|2023 GMC SIERRA 1500

Confirmed Service Customer

5/20/2025

I always get an oil change and a tire rotation, Since I bought the truck 2 years ago. They didn’t do rotation Some how it didn’t get done Thanks

5/21/2025

Thomas, thank you for taking the time to leave us your honest feedback. Please contact us at (920) 766-3581 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

MENASHA, WI

Eric S|2023 GMC Sierra 1500

Confirmed Service Customer

5/21/2025

Priced right and was able to get scheduled soon

5/22/2025

Eric, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Derek M|2019 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

Kaleb in the body shop knows what he’s doing. Always take care of my vehicles.

5/22/2025

Derek, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

APPLETON, WI

Edgar S|2022 Chevrolet Corvette

Confirmed Service Customer

5/21/2025

Fast and friendly

5/22/2025

Edgar, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

SHERWOOD, WI

Timothy W|2023 Chevrolet Traverse

Confirmed Service Customer

5/22/2025

Very friendly staff to work with . Comfortable waiting room. I liked the email and text reminders of my upcoming appointment. Will definitely go back if needed.

5/23/2025

Timothy, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KAUKAUNA, WI

Scott P|2022 GMC 2500HD Sierra

Confirmed Service Customer

5/22/2025

Experience was good as expected.

5/23/2025

Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Heidi K|2016 Chevrolet Impala

Confirmed Service Customer

5/21/2025

Open communication and quick responses. Service was as scheduled and customer service was pleasant and friendly.

5/22/2025

Heidi, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

KAUKAUNA, WI

Daniel M|2022 Chevrolet Blazer

Confirmed Service Customer

5/22/2025

Oil change done earlier than normal times

5/23/2025

Daniel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLACK CREEK, WI

Dale H|2023 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

Friendly

5/23/2025

Dale, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KAUKAUNA, WI

Dennis B|2025 GMC Sierra 1500

Confirmed Service Customer

5/22/2025

Great dearlship

5/23/2025

Dennis, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

CHILTON, WI

Anthony S|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

5/22/2025

The service was quick, and everything went well. I would encourage anyone to have services at Gustmens

5/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Rick K|2024 GMC Canyon

Confirmed Service Customer

5/23/2025

Quick, fast and efficient. Thank you,

5/25/2025

Rick, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC

Business Response

BELLEVUE, WI

Bruce S|2023 GMC Acadia

Confirmed Service Customer

5/23/2025

Quick work

5/26/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

HORTONVILLE, WI

Carl M|2018 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

Kim was very attentive to what I was looking for in a truck. Quickly located a truck at a different location and immediately worked on getting it over to the Green Bay store. All the documentation required for the loan was executed professionally and very quickly. Pickup went smoothly. Great customer service.

5/26/2025

Carl, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Carol S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2025

great

5/27/2025

Carol, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHEBOYGAN FALLS, WI

Peggy H|2014 Buick Verano

Confirmed Service Customer

5/22/2025

Very friendly and polite

5/23/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

KAUKAUNA, WI

Lynn V|2025 Buick Enclave

Confirmed Sales Customer

5/23/2025

Pat is an awesome salesperson. Honest and upfront about trying to meet our family needs.

PATRICK FRITSCH

5/24/2025

Lynn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACK CREEK, WI

Scott R|2019 Chevrolet Equinox

Confirmed Service Customer

5/28/2025

I had my fuel pump go out on Sunday of the holiday weekend. I took our car in on Tuesday morning. Gustmans located the problem, made the appropriate repairs and called me just before 5:00 saying that it was ready. Incredible job!!

5/29/2025

Scott, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

KAUKAUNA, WI

Charles H|2025 Chevrolet Equinox

Confirmed Service Customer

5/28/2025

All service was performed and the vehicle was returned clean and ready to go. Thank you

5/29/2025

Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Gerald K|2024 GMC Sierra 1500

Confirmed Service Customer

5/29/2025

My vehicle was serviced in a timely manner

5/30/2025

Gerald, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SEYMOUR, WI

Dale O|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

5/29/2025

Everything was done professionally Aaron was very helpful

AARON NAGAN

5/30/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

FREEDOM, WI

Erin B|2021 GMC Yukon XL

Confirmed Service Customer

6/2/2025

I was extremely unhappy. Jeff in Service told me what my total was on the phone. When I arrived to pick my truck up, it was nearly $250 more than he told me. There wasn’t an additional call, explanation etc. Unbelievable

6/3/2025

Erin, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (920) 766-3581 so we can make your experience a positive one.

Business Response

DE PERE, WI

David Mc D|2023 Chevrolet Colorado

Confirmed Service Customer

6/2/2025

You guys always do a great job Dave Dewar

6/3/2025

David, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

GREEN BAY, WI

Gary M|2021 Chevrolet Suburban

Confirmed Service Customer

6/2/2025

Fixed problem immediately.

6/3/2025

Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HILBERT, WI

Donald J|2017 Chevrolet Impala

Confirmed Service Customer

5/26/2025

Gustman service reps did a fantastic job putting a water pump and catalytic converter on my 2017 Impala plus Jeff the service representative was very professional to deal with . I'm very glad I went to Gustman .

5/27/2025

Donald, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KAUKAUNA, WI

Ann S|2024 Chevrolet Trax

Confirmed Service Customer

5/29/2025

Always do great job. !!!

5/30/2025

Ann, thank you for choosing Gustman Chevrolet Buick GMC - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

KIMBERLY, WI

Dale G|2018 GMC Acadia

Confirmed Service Customer

6/2/2025

Friendly and courteous

6/3/2025

Dale, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Julie F|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/2/2025

I feel the service has been doing a great job. There is one area of my experience at this location that I haven't been happy about. I feel that my missing chip for the heated steering wheel has fallen through the cracks. When I was there on 5/31 for my oil change, I was given the number to ask the question myself on what is going on with the chip. I don't feel this is very good customer service. I purchased my vehicle brand new in 2023 and this is still an ongoing problem.

6/3/2025

Julie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

KAUKAUNA, WI

Jane L|2025 Chevrolet Equinox

Confirmed Service Customer

6/2/2025

Everyone treated me very professionally and took care of my vehicle.

6/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEYMOUR, WI

Joseph V|2024 GMC Terrain

Confirmed Service Customer

6/3/2025

Very good

6/4/2025

Joseph, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

DE PERE, WI

Elmer S|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/4/2025

Our first visit to the service department was good. Very clean environment and nice large waiting area to use while

6/5/2025

Elmer, thank you so much for your positive comments about Gustman Chevrolet Buick GMC! We look forward to your next visit! Take care!

Business Response

NEW HOLSTEIN, WI

Ricky K|2023 Chevrolet Blazer

Confirmed Service Customer

6/4/2025

The service and the attention to detail always makes the experience great.

6/5/2025

Ricky, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Donald S|2024 GMC Acadia

Confirmed Service Customer

6/2/2025

No comment

6/4/2025

Donald, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

GREEN BAY, WI

Mary T|2025 Buick Enclave

Confirmed Service Customer

6/2/2025

Understood the problem, provided solutin, accommodated my need for a loaner, completed the work as promised, solved the problem. Very good to work with, thank you!

6/4/2025

Mary, thank you so much for your positive comments about Gustman Chevrolet Buick GMC - Service! We look forward to your next visit! Take care!

Business Response

APPLETON, WI

Wayne D|2018 Chevrolet Colorado

Confirmed Service Customer

6/2/2025

Great service

6/4/2025

Wayne, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MENASHA, WI

Gordon K|2019 GMC Terrain

Confirmed Service Customer

6/4/2025

still not fixed

6/5/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (920) 766-3581 at your earliest convenience and we will do our best to resolve this with you.

Business Response

NEENAH, WI

Trevor D|2025 GMC Sierra 1500

Confirmed Sales Customer

6/4/2025

Mr. DeCoster was great.

TREVOR DECOSTER

6/5/2025

Trevor, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KAUKAUNA, WI

Michael K|2023 GMC Sierra 1500

Confirmed Service Customer

6/4/2025

Oil change and tire rotation

6/5/2025

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KAUKAUNA, WI

David G|2023 GMC Acadia

Confirmed Service Customer

6/9/2025

I set up my appointment online for an oil change and tire rotation. I also used a coupon code. When I arrived, the tire rotation wasn’t in the system. It took over an hour for my service to be done.

6/10/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

NEENAH, WI

David D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/11/2025

My salesman, Pat Fritsch, was super-helpful throughout the process. Since this is my first EV, I really appreciated the hour he spent guiding me through the controls, linking my phone, etc.

PATRICK FRITSCH

6/12/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Kenneth F|2026 Chevrolet Equinox

Confirmed Sales Customer

6/13/2025

Had another outstanding experience while leasing a vehicle through Gustmans in Kaukauna! Definitely recommend for great customer service and professionalism!

AARON NAGAN

6/13/2025

Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KIMBERLY, WI

Lisa M|2025 GMC Sierra 1500

Confirmed Service Customer

6/4/2025

My DEF was not topped off. The rest of what I went in for was not taken care of.

6/5/2025

Lisa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Bill M|2017 Chevrolet Colorado

Confirmed Service Customer

6/8/2025

On time. Personable employees

6/10/2025

Bill, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

LITTLE CHUTE, WI

Charles N|2025 GMC Sierra 1500

Confirmed Sales Customer

6/9/2025

Everyone we talked to was helpful

TREVOR DECOSTER

6/10/2025

Charles, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ANTIGO, WI

Timothy H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2025

It took longer than it should have but I was kept informed.

6/10/2025

Timothy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Lynne K|2021 GMC Terrain

Confirmed Service Customer

6/10/2025

I had tires oil change done . The usual however they did not run my car thru car wash like they usually do.

6/11/2025

Lynne, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

John H|2019 GMC Acadia

Confirmed Service Customer

6/11/2025

As always, excellent service

6/11/2025

John, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Phyllis F|2024 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Easy to make appointment, polite interaction, comfortable waiting area, timely service.

6/11/2025

Phyllis, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Francis V|2021 Buick Enclave

Confirmed Service Customer

6/13/2025

Everything went well

6/15/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HORTONVILLE, WI

Randal W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/16/2025

The dealership did well with the repair, but I feel it should have been covered under a recall. This was for a leaky oil cooler line on a 2019 Silverado with a 5.3 engine. I looked on the lemon law site and found this is a known problem with the model and was covered on a now expired Customer Satisfaction program N212326940. My VIN # is 1GCUYEED5KZ161798 and I would greatly appreciate compensation for this known problem. Thank you

6/17/2025

Randal, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Dale S|2016 Buick Enclave

Confirmed Service Customer

6/16/2025

Got my estimate and got my vehicle in right away Excellent service

6/17/2025

Dale, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLACK CREEK, WI

Scott F|2020 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

Always great service.

6/19/2025

Scott, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

APPLETON, WI

Gregory R|2024 GMC Sierra 1500

Confirmed Service Customer

6/18/2025

Everything went as expected

6/19/2025

Gregory, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC - Service and we hope to see you again soon!

Business Response

APPLETON, WI

Steven B|2022 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

Every body were very nice and help full

6/22/2025

Steven, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KAUKAUNA, WI

Gregory M|2023 GMC Sierra 1500

Confirmed Service Customer

6/19/2025

Service was great. Replaced cabin air filter, the cost was twice the price of one on Amazon that was also a GM part.

6/20/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

OSHKOSH 54901, WI

Lance A|2025 Chevrolet Traverse

Confirmed Sales Customer

6/21/2025

Excellent Service with a Personal Touch! The team at Gustman in Kaukauna was incredibly helpful and welcoming. Trevor made the whole process smooth and personal—he even went the extra mile when he answered my questions on his days off. It’s clear they genuinely care about their customers. I highly recommend Gustman to anyone looking for honest, personal service!

TREVOR DECOSTER

6/23/2025

Lance, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Loretta W|2015 Buick LaCrosse

Confirmed Service Customer

6/21/2025

All went well. Prompt service and friendly people

6/23/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

KIMBERLY, WI

Rickey A|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

6/22/2025

Very professional and friendly service

6/23/2025

Rickey, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KIMBERLY, WI

John G|2023 Chevrolet Traverse

Confirmed Service Customer

6/22/2025

The dealer ship was great. All the GM paper work I don’t like.

6/23/2025

John, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LITTLE CHUTE, WI

Becky H|2025 Chevrolet Traverse

Confirmed Sales Customer

6/17/2025

Got the car we wanted at a good price.Everthing went smooth with the paper work.would buy from them anytime.

JOSHUA DIMMICK

6/18/2025

Becky, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ISHPEMING, MI

Steven E|2021 Chevrolet Colorado

Confirmed Service Customer

6/17/2025

Always a good experience at Gustman in Kaukauna. Very friendly and efficient crew!

6/18/2025

Steven, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMHERST JUNCTION, WI

Anne J|2024 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

E

6/18/2025

Anne, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

KAUKAUNA, WI

George A|2019 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

Had an oil change and tire rotation done. It was done in a very timely fashion.

6/19/2025

George, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Douglas B|2022 Chevrolet Traverse

Confirmed Service Customer

6/19/2025

Satisfied with the prompt service.

6/20/2025

Douglas, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

DE PERE, WI

Christine G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

Kind,friendly, and timely

6/20/2025

Christine, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

APPLETON, WI

Donnabel H|2024 Buick Envision

Confirmed Service Customer

6/20/2025

All went well

6/23/2025

Donnabel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NEENAH, WI

Ann M|2025 Buick Encore GX

Confirmed Sales Customer

6/20/2025

Very welcoming and explained everything new about the vehicle.

PATRICK FRITSCH

6/23/2025

Ann, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

APPLETON, WI

Melvin S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Very polite, made it very pleasant, wonderful sales staff, I was very impressed

TREVOR DECOSTER

6/25/2025

Melvin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Terry K|2018 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Fast service

6/26/2025

Terry, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

KAUKAUNA, WI

John P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/25/2025

Pat did an amazing job! It was so simple and hassle free experience. The whole process was was great!

PATRICK FRITSCH

6/26/2025

John, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEENAH, WI

Daniel K|2019 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

Always do great work.

6/26/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Craig K|2020 GMC 1500 Sierra

Confirmed Service Customer

6/26/2025

Called during a wait on the highway when my change oil light came on. They squeezed me in 4 hours later!! We moved out of the area 3 years ago, but they know us, so it's worth the hour drive back to get my vehicle serviced. We are life long Gustman customers.

6/27/2025

Craig, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RED GRANITE, WI

Sean J|2017 GMC 1500 Sierra

Confirmed Service Customer

6/26/2025

I brought my truck in to get the screen fixed. They diagnosed it as a power cable malfunction. So I had them change them the power cable as recommended. They told me that the power cable has been replaced and I am good to go, the screen still was not fixed, I don’t think they even checked to see if the screen was fixed. Very disappointed.

6/27/2025

Sean, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Little Chute, WI

Robert S|2026 GMC Terrain

Confirmed Sales Customer

6/26/2025

We chose Gustmans to buy our new vehicle in hopes to connect with our previous sales representative Dave Kenney and found out Dave retired a month earlier...Congratulations to Dave!! We were fortunate to have Trevor Decoster assist us in searching for our perfect new vehicle...Trevor was organized, fun to work with throughout the process and I appreciated his patience as he took the time to answer my questions regarding ALL the technology updates on our new vehicle! Thank you to Nick Dagneau for his assistance with our extended warranty purchase, he was very organized and had a kind demeanor that was welcoming! Thank you all for the no-pressure and enjoyable new vehicle buying experience!

TREVOR DECOSTER

6/27/2025

Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRILLION, WI

Maureen H|2019 Chevrolet Blazer

Confirmed Service Customer

6/26/2025

Caleb in body shop was amazing in helping address a non-functioning safety belt on the spot including working through the warranty! I was very impressed with the service I received as a drop in -which was his suggestion on my original call! Top notch! People make the difference, and you've got a winner!

6/27/2025

Maureen, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Thomas H|2025 GMC Sierra 1500

Confirmed Service Customer

6/27/2025

Good

6/29/2025

Thomas, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

Business Response

DE PERE, WI

Bruce Z|2025 GMC Sierra 1500

Confirmed Sales Customer

6/28/2025

friendly and honest salesman

TREVOR DECOSTER

6/30/2025

Bruce, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PLOVER, WI

James G|2019 Buick Enclave

Confirmed Service Customer

6/29/2025

I have always been pleased with the service that I receive from Gustman Buick.

6/30/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Henry B|2025 Chevrolet Equinox

Confirmed Service Customer

6/29/2025

I got an oil change and tires rotated.

6/30/2025

Henry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Lee T|2025 GMC Yukon XL

Confirmed Sales Customer

6/30/2025

Was quick, very efficient, and people were very knowledgable on the car and services available. A great car buying experience

PATRICK FRITSCH

6/30/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARBURG, WI

James L|2024 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

Routine service that was completed in anticipated time and easy to schedule.

7/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LITTLE CHUTE, WI

Ronald M|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/2/2025

Was done in a short time.

7/4/2025

Ronald, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We look forward to your next visit! Take care!

Business Response

GREENVILLE, WI

Bradley Allan E|2025 GMC Sierra 1500

Confirmed Sales Customer

7/2/2025

Communication was very good and helpful

Daniel Peebles

7/4/2025

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PULASKI, WI

Beverly K|2024 Chevrolet Blazer

Confirmed Service Customer

7/3/2025

Friendly people and very clean.

7/6/2025

Beverly, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

James M|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/3/2025

Oil change and new wipers. Tires were good so there was no need to rotate which saved me money.

7/6/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

NEENAH, WI

Robert H|2024 Chevrolet Equinox

Confirmed Service Customer

6/23/2025

Great

6/24/2025

Robert, your satisfaction is our top priority. We hope to see you soon!

Business Response

APPLETON, WI

Lynn M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/23/2025

Promptly talked to me about my appointment and let me know via text what was going on and the estimated cost. Always very kind there!

6/24/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KAUKAUNA, WI

Daniel Z|2017 Chevrolet Tahoe

Confirmed Service Customer

6/24/2025

Super

6/25/2025

Daniel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SEYMOUR, WI

Teresa L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/25/2025

Excellent

6/26/2025

Teresa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACK CREEK, WI

Karen M|2022 Chevrolet Equinox

Confirmed Service Customer

6/30/2025

I love Gustmsn's service department. Everyone is professional and helpful.

7/1/2025

Karen, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

Business Response

APPLETON, WI

Rodney G|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

7/2/2025

Everyone was super friendly and very easy to work with, it was definitely worth the 4 hour drive to purchase our new truck from you

JOSHUA DIMMICK

7/5/2025

Rodney, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DYERSVILLE, IA

Kevin K|2025 Chevrolet Blazer

Confirmed Service Customer

7/4/2025

Everything went very well as usual. Thank you.

7/7/2025

Kevin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KAUKAUNA, WI

Ann M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

7/4/2025

Everyone was friendly and professional. They did an exceptional job.

7/7/2025

Ann, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

APPLETON, WI

Daniel V|2023 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Service was great as always.

7/8/2025

Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Jack F|2016 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

Great service 👍

7/8/2025

Jack, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KAUKAUNA, WI

Lori Ann M|2007 Chevrolet Cobalt

Confirmed Service Customer

7/9/2025

nice group to work with

7/10/2025

Lori, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Cheryl N|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/9/2025

Brought the car in at12:30 and was done at 1:20. Explained everything. Good to go 🫠🫠

7/10/2025

Cheryl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENLEAF, WI

David M|2024 GMC Yukon

Confirmed Service Customer

7/9/2025

friendly, timely. No issues.

7/10/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Loren D|2024 GMC Sierra 1500

Confirmed Service Customer

7/9/2025

Service was very fast, off to Brewer game!

7/11/2025

Loren, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Mary T|2019 Chevrolet Equinox

Confirmed Service Customer

7/9/2025

Efficient

7/11/2025

Mary, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREEDOM, WI

Linn B|2025 Chevrolet Trax

Confirmed Service Customer

7/11/2025

Everyone was friendly and very quick to do my oil change and tire rotation

7/14/2025

Linn, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Robert S|2024 GMC Sierra 1500

Confirmed Service Customer

7/11/2025

Actually know who you are

7/14/2025

Robert, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

Business Response

KAUKAUNA, WI

Connie A|2018 Chevrolet Trax

Confirmed Service Customer

7/11/2025

Quick polite

7/14/2025

Connie, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

KAUKAUNA, WI

James S|2012 Chevrolet Malibu

Confirmed Service Customer

7/11/2025

Good people, fair and honest, great location, what’s not to like?

7/14/2025

James, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Donna R|2022 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

Friendly accommodating and informative

7/15/2025

Donna, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

KAUKAUNA, WI

Ronald V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/5/2025

Went good

7/7/2025

Ronald, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREEDOM, WI

Thomas M|2025 Chevrolet Tahoe

Confirmed Service Customer

7/6/2025

Best dealership around

7/7/2025

Thomas, thank you so much for your positive comments about Gustman Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Jennifer F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/7/2025

Trevor is great salesman to work with. Salesman like him I love to deal with. He treated my son right a year ago. That is why I had to go back when it was time for my upgrade.

TREVOR DECOSTER

7/8/2025

Jennifer, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Karen C|2019 GMC Acadia

Confirmed Service Customer

7/10/2025

Went over what was done to vehicle

7/13/2025

Karen, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

Business Response

APPLETON, WI

Catherine B|2020 Chevrolet Equinox

Confirmed Service Customer

7/11/2025

Everyone was very friendly and helped me with all my questions.

7/14/2025

Catherine, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Dick D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/14/2025

Fixed my tire leaking air.

7/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Chris B|2023 Chevrolet Colorado

Confirmed Service Customer

7/14/2025

I brought my new truck in for a computer screen problem and the update that was ran didn't take care of the problem.

7/15/2025

Chris, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

KAUKAUNA, WI

Tamara D|2022 GMC Terrain

Confirmed Service Customer

7/15/2025

Everything went well.

7/16/2025

Tamara, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENBAY, WI

Karen V|2024 Chevrolet Trax

Confirmed Service Customer

7/18/2025

Fast service

7/21/2025

Karen, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

KAUKAUNA, WI

Stephen M|2019 GMC Acadia

Confirmed Service Customer

7/18/2025

Fast,friendly , thorough service

7/21/2025

Stephen, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

KIMBERLY, WI

Dennis H|2015 Chevrolet Colorado

Confirmed Service Customer

7/18/2025

The team did a great job with my oil change. Very speedy seemed like I just got to waiting area and they were all finished.

7/21/2025

Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

SHAWANO, WI

Jason G|2025 GMC Yukon

Confirmed Sales Customer

7/20/2025

Vey helpful and quick to respond.

MATTHEW ROLLMANN

7/22/2025

Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Joseph V|2019 Chevrolet Equinox

Confirmed Service Customer

7/20/2025

Great!

7/22/2025

Joseph, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Lynn M|2024 Chevrolet Traverse

Confirmed Service Customer

7/20/2025

Very helpful

7/22/2025

Lynn, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OCONTO FALLS, WI

Gerald L|2012 Chevrolet Equinox

Confirmed Service Customer

7/21/2025

I would like to thank my son Paul Loehlein on the weekend of July 12th, to tell me what to do, with my Chev, Equinox. I want to thank Bryan Lindberg the service advisor for scheduling me in and assisting me on the repairs to be completed. I want to thank the Tech, for the job he did in the time frame he did it,

7/22/2025

Gerald, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Mark H|2025 GMC Sierra 1500

Confirmed Service Customer

7/23/2025

Job well done and pretty quick

7/24/2025

Mark, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEENAH, WI

Carole P|2025 Buick Envision

Confirmed Sales Customer

7/23/2025

Matt took the time and made the effort to locate and retrieve the make and model we wanted. Pat and Nick were gracious with their time and patience working with us to orient us to the new vehicle and to navigate through the financing and related paperwork. We appreciated the effort expended by all. Thank you we are very satisfied with our purchase.

PATRICK FRITSCH

7/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKFORD, IL

Carol P|2025 Buick Envision

Confirmed Service Customer

7/15/2025

I was pleasantly surprised with respect to my experience with the sales personnel at the dealership.

7/16/2025

Carol, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SEYMOUR, WI

Peter H|2024 GMC Sierra 1500

Confirmed Service Customer

7/18/2025

Caleb was very hands on. Good listener and knew actually what I was talking about.

7/21/2025

Peter, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Judith Y|2019 Chevrolet Equinox

Confirmed Service Customer

7/18/2025

While my car was in the body shop I asked if there was time to flush out my coolant and transmission. They did it for me .

7/21/2025

Judith, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

APPLETON, WI

Eileen P|2020 Chevrolet Equinox

Confirmed Service Customer

7/25/2025

The crew always do their best and go out of their way to take care of my concerns.

7/25/2025

Eileen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HILBERT, WI

Terry T|2017 Buick Encore

Confirmed Service Customer

7/25/2025

Came in for a basic oil change. They did a great job in less time than they quoted.

7/25/2025

Terry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KAUKAUNA, WI

Marlin N|2024 Buick Envista

Confirmed Service Customer

7/28/2025

I called regarding my back up camera not working. I was told that l should just bring in the car. I asked if I need an appointment and was told that that I did not. I came in with the car from my home in Seymour the next morning ad a service rep told me that an appointment should be made because they would have to check the problem and he could not tell me how long that would take. He asked me whom I had spoken to the previous day and I did not know. I was not happy and told the rep to just keep the car and give me a loner which he did. The car was returned to me the next day repaired, and I was very happy with that outcome. I just feel that the first rep that I talked to by phone did not give me the right information. He should have known that I needed an appointment.

7/29/2025

Marlin, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SEYMOUR, WI

Raymond M|2023 Chevrolet Bolt EUV

Confirmed Service Customer

7/30/2025

Tire rotation and recall of software for supercruise completed on July 28.

7/31/2025

Raymond, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HILBERT, WI

Amy H|2024 Chevrolet Blazer

Confirmed Service Customer

7/24/2025

Great service!

7/25/2025

Amy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREEDOM, WI

Dennis A|2026 Chevrolet Equinox

Confirmed Sales Customer

7/29/2025

Very pleasant experience. Our sales person Aaron was very nice and helpful not pushy. He took great time explaining our new car and all the bells and whistles that it had. I would happily recommend Gustmans to my friends or anyone who would ask about them.

AARON NAGAN

7/30/2025

Dennis, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEPERE, WI

Derek M|2019 Chevrolet Trax

Confirmed Service Customer

7/29/2025

Our service advisor was great.

7/31/2025

Derek, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Scott S|2024 GMC Acadia

Confirmed Service Customer

7/31/2025

oil change, everything was very proffesional

8/3/2025

Scott, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LITTLE CHUTE, WI

Zachary Z|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

7/31/2025

Purchased my 2017 silverado from the dealership, have had all my service needs through them over the past several years as well as some body work. Had my air conditioning go out in 2024 and a new condenser and seals were replaced under my warranty. A year later my air conditioning again wasn't working, so I called to schedule service again. I explained that it was corrected a year prior and found it concerning that the correction didn't last a year. Upon dropping my truck off to be looked again, the service gentlemen that took my details had me sign out before leaving. It wasn't until I returned home later in the evening that I realized that what I had signed was a document stating that I would be charged nearly $200 just to diagnose the issue. Had this been explained at the time of signing, I would have absolutely asked to speak to the service manager, as stated, a year earlier, this issue was apparently corrected. I would think that a situation as this would be viewed as a "good faith" inspection but was not. I received a call the following day with the explanation that the evaporator core was now leaking and the fix would be over $3000! The fact that my warranty had come to it's completion just months earlier and the fix the year prior covered the $785.45 condenser leak under the warranty makes me suspect that the evaporator core could have been the issue previously. When I reached back to the dealership to let them know that the repair needed is too costly, no efforts or conversations were attempted to work with me to reach a common ground. Needless to say, my loyalty and satisfaction with this dealership no longer exist and I will not do business with them again and will share my experience with anyone who is interested in going through them.

8/13/2025

Zachary, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (920) 766-3581. We look forward to hearing from you.

Business Response

APPLETON, WI

Anthony A|2019 GMC 1500 Sierra

Confirmed Service Customer

7/31/2025

Excellent. They were very helpful finding the least expensive replacement part as quickly as possible and scheduling the truck in immediately for repair and did a terrific job at a minimal cost.

8/3/2025

Anthony, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APPLETON, WI

Donald B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/1/2025

Great team, communication is great from scheduling to on time (actually ahead of schedule) completion of task

8/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENVILLE, WI

Timothy P|2026 Chevrolet Colorado

Confirmed Sales Customer

8/1/2025

everything went smooth as silk. thank you

AARON NAGAN

8/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

MENASHA, WI

Nathalie K|2026 Chevrolet Equinox

Confirmed Sales Customer

8/1/2025

Very good experience. When test driving, provided with options. When actually purchasing, features of vehicle were gone through. Very pleasant experience

Daniel Peebles

8/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Allyson N|2025 Chevrolet Trax

Confirmed Sales Customer

8/2/2025

Very pleasant

Daniel Peebles

8/4/2025

Allyson, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

APPLETON, WI

Daniel M|2025 Chevrolet Blazer

Confirmed Service Customer

8/4/2025

Great attention to Detail

8/5/2025

Daniel, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

BLACK CREEK, WI

Troy Z|2026 GMC Terrain

Confirmed Sales Customer

8/4/2025

Pat Fritsch did an awesome job.

PATRICK FRITSCH

8/6/2025

Troy, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Mary B|2014 Buick LaCrosse

Confirmed Service Customer

8/4/2025

I have been a Gustman Girl for over 50 years. Always have the issue resolved.

8/6/2025

Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

KAUKAUNA, WI

Jeff S|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/4/2025

Very courteous and professional service advisors who ensured the scheduled service was accomplished per expectations.

8/6/2025

Jeff, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DEPERE, WI

Maggie L|2025 Chevrolet Traverse

Confirmed Sales Customer

8/4/2025

Matt Gustman and Nick Dagneau went out of their way to get us a rental car when we were in a tight spot to finding us exactly what we were looking for in a new car.

JOSHUA DIMMICK

8/6/2025

Maggie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Mark H|2020 Chevrolet Equinox

Confirmed Service Customer

8/5/2025

Quick friendly service

8/6/2025

Mark, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

MENASHA, WI

Marjorie B|2019 Chevrolet Equinox

Confirmed Service Customer

8/8/2025

Stephen P. Faustina was the service advisor for my car. He was great at explaining what was going to be done, and I appreciated that he gave me an estimate of the cost. That is so helpful for budgeting for the more expensive 60,000 mile servicing. I also appreciated being able to use the 10% discount coupon that was in one of the Gustman flyers. Getting text updates on my phone showing the progress of servicing was wonderful. Thank you, Gustman for offering that.

8/11/2025

Marjorie, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MENASHA, WI

Glenn H|2026 Chevrolet Equinox

Confirmed Sales Customer

8/9/2025

Matt Rollmann was a great salesman, gave me a very fair price on the new car and my trade in. He also helped me get a $500 military discount. He did a great job explaining all the features of my new car.

MATTHEW ROLLMANN

8/11/2025

Glenn, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

KIMBERLY, WI

Lee N|2014 GMC 1500 Sierra

Confirmed Service Customer

8/9/2025

I have been a customer for over 35 years and always feel like family. Excellent customer service.

8/12/2025

Lee, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

Business Response

LARSEN, WI

Thomas O|2025 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Came in for a tire leaking air. After about a half hour service rep said they couldn't find a leak. I ask if they did a water submerge test he said no. I said to do one he said didn't know if they could but would find out. After test leak found and fived. Why should customer have to tell service department how to do a test to find a leak in a tire. Very poor service by only doing minimal testing.

8/13/2025

Thomas, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 766-3581 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

APPLETON, WI

Renee V|2019 Buick Envision

Confirmed Service Customer

8/11/2025

The service was prompt. The service person was exceptional.

8/13/2025

Renee, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHILTON, WI

Charles L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/31/2025

Could not asked for better service. WE were treated like close friend or family.

8/3/2025

Charles, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Josephine S|2023 Buick Envision

Confirmed Service Customer

8/1/2025

I was greeted promptly. Everything was taken care of in a timely manner. I was in and out in good time.

8/4/2025

Josephine, we are very happy we could provide you with a positive experience! We hope to see you soon!

Business Response

APPLETON, WI

Brian J|2011 Chevrolet Silverado

Confirmed Service Customer

8/5/2025

THEY CREW GOT MY TRUCK IN RIGHT AWAY, WENT OVER WHAT SERVICE THAT I NEEDED.THE TRUCK WAS READY IN NO TIME. WENT OVER MY BILL WITH ME AND EXPLAINED ALL THE SERVICE THEY DID. VERY HAPPY WITH THE WORK THEY DID. THANKS FOR A GRET JOB.

8/6/2025

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KAUKAUNA, WI

Gary V|2025 GMC Sierra 1500

Confirmed Service Customer

8/8/2025

I am very happy with my new GMC pick up truck

8/11/2025

Gary, we really appreciate your positive review! We can't wait to see you again, have a great day.

Business Response

FREEDOM, WI

James P|2014 GMC Acadia

Confirmed Service Customer

8/9/2025

My service overview showed I declined a recall and the recall was never mentioned to me.

8/11/2025

James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (920) 766-3581 so we can make your experience a positive one.

Business Response

TIGERTON, WI

Traci S|2021 GMC Yukon

Confirmed Service Customer

8/11/2025

It was great

8/13/2025

Traci, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TIGERTON, WI

Scott V|2023 Chevrolet Tahoe

Confirmed Service Customer

8/11/2025

Very Efficient and Welcoming experience

8/13/2025

Scott, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Nathan B|2023 GMC Acadia

Confirmed Service Customer

8/11/2025

Great customer service!

8/14/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

APPLETON, WI

Frederick K|2015 Buick Encore

Confirmed Service Customer

8/13/2025

Service was excellent Time of service was very good All personal that helped me were excellent All things considered A+ Fred Krumm

8/15/2025

Frederick, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GREENVILLE, WI

Helen M|2024 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

Awesome service every time

8/15/2025

Helen, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW LONDON, WI

Suzanne V|2014 Buick LaCrosse

Confirmed Service Customer

8/14/2025

I received an email frost I was due for service. Email had a package for$107 for an extensive review. When I called to schedule I told the service tech this and when I dropped the car off the night before I also wrote it on the paperwork. The next day I ended up needing tires. Service tech thought they should be in that afternoon so we said keep the car. Around 4:15 I got a call that tires were in but no one there to put on. So we ended up having to drive back in to get a rental. When the car was done, I validated that they did the extensive inspection….they didn’t know what I was talking and had to get the head service tech. Anyway he ended up saying they did everything but forgot to replace windshield wipers. So we had to wait. Next day I was driving in rain and the wipers were sticking and popping off the windshield…so frustrating. Then had to call and drive back in. Ross was super helpful and understanding. Found out they put wrong wipers on one side. Just frustrating multiple trips.

8/17/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (920) 766-3581 so we can understand your situation better in order to try and turn your experience around. Thank you, Gustman Chevrolet Buick GMC

Business Response

APPLETON, WI

Andrew V|2026 GMC Sierra 1500

Confirmed Service Customer

8/15/2025

My overall experience was very enjoyable. I had a very good idea of what I wanted, and my salesman Josh was very easy to work with. When the truck came in, he was very responsive of getting the information to the bank and helping me get everything finalized. He was also open when an issue arose on the delivery day, and it wouldn't be ready until later in the day. The only thing that was kind of a disappointment was not having the 3 years of xm radio, I had requested it a couple hours after I left the dealership when ordering the truck, and it was never added to the order. Other than that, it was a great experience, and I will be back to order another one in a few years.

8/18/2025

Thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

APPLETON, WI

Katherine M|2023 Buick Envision

Confirmed Service Customer

8/18/2025

Prompt service and very kind personnel

8/19/2025

Katherine, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KAUKAUNA, WI

Keith K|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/20/2025

Gustmans always treats me first class and does great service.

8/21/2025

Keith, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

SHAWANO, WI

Mary G|2024 Buick Encore GX

Confirmed Sales Customer

8/15/2025

Excellent experience!

AARON NAGAN

8/17/2025

Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APPLETON, WI

Daniel V|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/15/2025

Nice

8/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Daniel V|2020 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Went well. Service was good. Timing went as scheduled.

8/17/2025

Daniel, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC - Service

Business Response

NEENAH, WI

Robert L|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

8/15/2025

Brought Silverado in for a transmission flush and filter replacement. Truck was done on time. Very satisfied with the service. Have had good luck with Gustman’s for both sales and service.

8/18/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

APPLETON, WI

Karen S|2025 Chevrolet Equinox

Confirmed Service Customer

8/17/2025

Took care all of our service needs. Gave us a nice loaner vehicle to use. Kept us informed on the work done.

8/18/2025

Karen, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STURGEON BAY, WI

Mary S|2017 Chevrolet Cruze

Confirmed Service Customer

8/20/2025

On time appointment, pleasant waiting area, good explanation of service done on vehicle.

8/21/2025

Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Larry S|2016 GMC Yukon

Confirmed Service Customer

8/20/2025

There was a breakdown in communication and follow up with the service writer and assignment to mechanic. After 3 1/2 days at the dealership I phoned to check on status and found out it was never brought in 3 days prior on the scheduled appointment.

8/21/2025

Larry, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Laura L|2021 GMC Acadia

Confirmed Service Customer

8/21/2025

After my service nothing was said except here’s your bill. I would like a summary of what was all found or issues that they may see.

8/22/2025

Laura, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Ann M|2023 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Friendly people, reliable and on time.

8/22/2025

Ann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Jill W|2022 GMC Acadia

Confirmed Service Customer

8/21/2025

Excellent service and very timely.

8/22/2025

Jill, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FOND DU LAC, WI

Robert G|2024 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Very good service and very affordable FREE

8/22/2025

Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREEDOM, WI

Joe P|2024 Chevrolet Trax

Confirmed Service Customer

8/21/2025

Flexible with the time and took care of my part replacement right away when I got there.

8/24/2025

Joe, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Thomas C|2022 GMC Canyon

Confirmed Service Customer

8/23/2025

my experience was very good they kept me informed at what was going on they where very friendly go there anytime and i would tell other people to go there

8/25/2025

Thomas, thank you so much for your positive comments about Gustman Chevrolet Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

KIMBERLY, WI

Mary W|2019 Chevrolet Equinox

Confirmed Service Customer

8/23/2025

I had an issue with my AWD and spoke with Nick regarding warranty and he was very helpful. Then my go to guy was Brian he was awesome with my needs and questions. I rate him A+++

8/25/2025

Mary, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Kyle E|2026 Chevrolet Equinox

Confirmed Sales Customer

8/23/2025

Pat, Isaiah, and Michael were all excellent during my vehicle purchase and I’m thrilled to buy a great vehicle from Gustmans

PATRICK FRITSCH

8/25/2025

Kyle, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREEDOM, WI

Jay B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/25/2025

Great job

8/26/2025

Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Terry K|2018 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

Fast service

8/26/2025

Terry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Gustman Chevrolet Buick GMC and we hope to see you again.

Business Response

KAUKAUNA, WI

John H|2019 GMC Acadia

Confirmed Service Customer

8/29/2025

Excellent service

9/1/2025

John, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DE PERE, WI

James S|2025 GMC Sierra 1500

Confirmed Sales Customer

8/29/2025

Smooth process from start to finish.

AARON NAGAN

9/1/2025

James, your satisfaction is our top priority. We hope to see you soon!

Business Response

CRIVITZ, WI

Roy S|2022 Chevrolet Equinox

Confirmed Service Customer

8/29/2025

Not the best experience this visit. The service manager told me that I didn’t need a tire rotation only a oil change. When it came to pay the bill I was charged for a tire rotation and they said they did a tire rotation. Then they told me that I needed new tires soon. I said if I do need new tires then there is something wrong with the tires because there is only 30,000 miles on them. Then they back down and said the tires are good for another 10,000 miles or more. Didn’t like what happened this visit.

9/1/2025

Roy, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (920) 766-3581 so we can discuss your experience further. We look forward to hearing from you.

Business Response

WRIGHTSTOWN, WI

Mark J|2023 Chevrolet Tahoe

Confirmed Service Customer

9/2/2025

It was cozy and relaxing. A place one always feels at home.

9/3/2025

Mark, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMBINED LOCKS, WI

Steven V|2026 GMC Sierra 1500

Confirmed Sales Customer

9/3/2025

Very professional

PATRICK FRITSCH

9/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Lisa V|2024 GMC Sierra 1500

Confirmed Service Customer

9/3/2025

I've always had good service.

9/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Gary J|2026 GMC Sierra 1500

Confirmed Sales Customer

9/3/2025

Awesome experience.. thank you Matt and team..

MATTHEW ROLLMANN

9/3/2025

Gary, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHAWANO, WI

Brett J|2025 GMC Sierra 1500

Confirmed Service Customer

9/3/2025

Service always the best.

9/3/2025

Brett, thank you for choosing Gustman Chevrolet Buick GMC - Service as your first choice for all your automotive needs! We hope to see you soon!

Business Response

KAUKAUNA, WI

Stephen T|2024 Chevrolet Trax

Confirmed Service Customer

9/8/2025

Always great service at Gustmans!

9/8/2025

Stephen, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

COMBINED LOCKS, WI

Charles K|2025 Buick Enclave

Confirmed Sales Customer

8/23/2025

Exceptional help in finding the car which fit all of our needs and at affordable price. Our salesman, Pat was very helpful and did a great job explaining all the features and technology on our new Buick Enclave. The manager, Matt Gustman, made sure we understood that if they did not have the car we desired on the lot, he would do his best to get it.

PATRICK FRITSCH

8/25/2025

Charles, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENASHA, WI

Daniel E|2025 Chevrolet Equinox

Confirmed Service Customer

8/24/2025

Professional and efficient.

8/25/2025

Daniel, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREEDOM, WI

Gary M|2021 Chevrolet Suburban

Confirmed Service Customer

8/25/2025

Fast and friendly

8/26/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HILBERT, WI

Gerald K|2024 GMC Sierra 1500

Confirmed Service Customer

8/26/2025

My vehicle was maintained in a timely manner

8/27/2025

Gerald, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SEYMOUR, WI

Judith B|2022 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

As good as it always is.

8/28/2025

Judith, thank you for choosing Gustman Chevrolet Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

NEENAH, WI

Joseph C|2018 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

My wife brought her vehicle in for an oil change. Everything went great.

9/2/2025

Joseph, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC - Service

Business Response

LITTLE SUAMICO, WI

John G|2022 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

Like always Gustman’s treats me well. I wouldn’t go back if I didn’t trust them to take care of my vehicle. 👍 to Gustmans

9/9/2025

John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE CHUTE, WI

Tricia B|2026 GMC Acadia

Confirmed Sales Customer

9/8/2025

Pat Fritsch is a great sales person to work with. Not high pressure like other dealerships but wants to listen to what the customer is looking for.

PATRICK FRITSCH

9/9/2025

Tricia, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

Business Response

DE PERE, WI

Richard R|2023 Chevrolet Traverse

Confirmed Service Customer

9/11/2025

Oil change and rotation done on time

9/12/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

APPLETON, WI

William V|2020 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

the oil and filter change went well.

9/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KIMBERLY, WI

Richard F|2022 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

It seemed really busy at the time but it didn't take long to get my car done.Excellent job guys!

9/15/2025

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREEDOM, WI

Timothy V|2025 GMC Sierra 1500

Confirmed Sales Customer

9/15/2025

Super

TREVOR DECOSTER

9/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FREEDOM, WI

Jake V|2015 Chevrolet Impala

Confirmed Service Customer

9/15/2025

Great comm

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

appleton, WI

Karen L|2024 Buick Encore GX

Confirmed Service Customer

9/15/2025

Everyone at Gustmans is so friendly and efficient. They do a great job whenever I bring my car in for its oil change!

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN LAKE, WI

Mary F|2017 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Service was outstanding. Drove in without an appointment. Was having trouble with battery. Taken care of immediately. Left within a hour with new battery.

9/17/2025

Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Robert P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

9/16/2025

I brought our 2024 GMC Sierra HD in for OLF and tire rotation. Our service advisor Bryan was very helpful. I had a few questions regarding where a couple things were under the hood. He helped me out along with a service mechanic. They were very good at explaining to me what I was questioning. I felt very comfortable asking my questions. After the service appointment the body shop looked at a few things that need to be fixed IE a couple chips and some scratches. Caleb from the body shop was very good about explaining everything on the 2 options he had for us to get this fixed. I am so very pleased with how I was treated - I means a great deal to have the excellent service on our vehicle. It follows the excellent service we had when we purchase the truck March 2024 with our sales person. Thank you Gustman's for excellent all around service! Joan

9/17/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ONEIDA, WI

Rickey A|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

9/16/2025

It's always a pleasure

9/17/2025

Rickey, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KIMBERLY, WI

Dylan P|2026 GMC Canyon

Confirmed Sales Customer

9/17/2025

Quick and easy experience.

TREVOR DECOSTER

9/17/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KAUKAUNA, WI

Richard B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/18/2025

Work was done as expected. Inspection found that brakes and wiper blades needed to be replaced. A phone call would have been nice since it was in the shop already to just have them done right away. Kinda miss the courtesy car wash that they used to have also. But else all was good.

9/19/2025

Richard, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (920) 766-3581 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

WRIGHTSTOWN, WI

Brian P|2025 Chevrolet Trax

Confirmed Service Customer

9/18/2025

They did awesome on fixing my 2025 Chevy trax.

9/21/2025

Brian, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APPLETON, WI

Diane W|2020 Chevrolet Equinox

Confirmed Service Customer

9/18/2025

I dropped my car off the night before my 7:30 am oil change appointment. My car was ready for me to pick up by 8:15 am. Very efficient.

9/19/2025

Diane, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Jeffrey G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/19/2025

Bryan Lindberg was great to work with.

9/22/2025

Jeffrey, we're happy to hear you had such a positive experience with Bryan! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

APPLETON, WI

Jody A|2014 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

Fast and Friendly Service. Finished before I was originally told.

9/22/2025

Jody, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Anthony A|2023 Buick Envision

Confirmed Service Customer

9/20/2025

Once I was able to get an appointment and brought my 2023 Buick in, the service was excellent, and prompt as promised. My only complaint is that it took so long to get the appointment in the first place. This occurred on a previous attempt to service the suspension on my GMC Sierra. It seems that the service department is severely understaffed. I did not have this problem with Gustman's body shop. They provided quick and excellent service during a previous visit.

9/22/2025

We really appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (920) 766-3581 so we may identify ways to improve your experience.

Business Response

APPLETON, WI

Michael B|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

9/11/2025

It’s always good

9/15/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC - Service and we hope to see you again soon!

Business Response

WRIGHTSTOWN, WI

Payton F|2026 GMC Terrain

Confirmed Sales Customer

9/12/2025

Pat was awesome, Made it a very helpful and comfortable process

PATRICK FRITSCH

9/15/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

MENASHA, WI

Jeffrey R|2025 GMC Sierra 1500

Confirmed Service Customer

9/12/2025

I feel like I am not a number at your dealership. Plus I was in for an oil change and my salesman remembered who I was

9/15/2025

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LUXEMBURG, WI

Linda S|2026 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Oil change good job

9/16/2025

Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREEDOM, WI

Janet M|2024 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Download did not work failed

9/16/2025

Janet, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

APPLETON, WI

Richard Y|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

9/15/2025

Pat Fritsch and myself went around on the price for a new Silverado lease and Matt Gustman pulled the numbers together and made it happen. Great job Gustman Team.

PATRICK FRITSCH

9/16/2025

Thank you so much for your positive comments about Gustman Chevrolet Buick GMC! We hope to see you soon!

Business Response

KIMBERLY, WI

Jeff H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/17/2025

Straight in and checked in. Waited for oil change and

9/18/2025

Jeff, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KIMBERLY, WI

Joseph V|2024 GMC Terrain

Confirmed Service Customer

9/18/2025

very good

9/21/2025

Joseph, your satisfaction is our top priority. We hope to see you soon!

Business Response

DE PERE, WI

Nancie S|2017 Chevrolet Malibu

Confirmed Service Customer

9/21/2025

Friendly group. Got home and noticed leakage from the brakes, I need to return this asap. Other than that, it all went great

9/22/2025

Nancie, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KAUKAUNA, WI

Judith K|2017 GMC Acadia

Confirmed Service Customer

9/22/2025

-

9/22/2025

Judith, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

BLACK CREEK, WI

Tamara D|2022 GMC Terrain

Confirmed Service Customer

9/23/2025

Service went well. I found it curious that I was given a pager to alert me when the service was completed, but I was contacted by phone to let me know the service was done. Not sure what happened here.

9/24/2025

Tamara, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREENBAY, WI

Robert S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/24/2025

Everything was great

9/25/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LITTLE CHUTE, WI

Stephen T|2021 Buick Enclave

Confirmed Service Customer

9/24/2025

Always good!

9/25/2025

Stephen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COMBINED LOCKS, WI

David Mc D|2023 Chevrolet Colorado

Confirmed Service Customer

9/25/2025

I got in and out within an hour. Nice job!

9/26/2025

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

GREEN BAY, WI

Karen M|2019 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

The young man @ service desk was very nice & helpful ‼️ I believe his name was Ross Cici ??

9/28/2025

Karen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Peggy H|2014 Buick Verano

Confirmed Service Customer

9/25/2025

They were very polite and friendly

9/28/2025

Peggy, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KAUKAUNA, WI

Sandra A|2026 GMC Terrain

Confirmed Sales Customer

9/28/2025

Pat Fritsch provides great service. I’m a repeat Gustmans customer, and my experience with Pat is a big part of why I return. He’s informative and helpful as I explore new vehicle options.

PATRICK FRITSCH

9/30/2025

Sandra, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Jeffrey P|2026 GMC Sierra 1500

Confirmed Sales Customer

9/28/2025

Salesman was very knowledgeable about the vehicle. I was able to get a fair price. Facility was clean.

MICHAEL BENNETT

9/30/2025

Jeffrey, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OSHKOSH, WI

Jane S|2025 Chevrolet Trailblazer

Confirmed Sales Customer

9/29/2025

Matt and Nick were fun, helpful, and informative.

MATTHEW ROLLMANN

9/30/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KAUKAUNA, WI

Gary M|2021 Chevrolet Suburban

Confirmed Service Customer

9/24/2025

Fast and friendly

9/24/2025

Gary, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

HILBERT, WI

Bonnie B|2013 Chevrolet Captiva Sport

Confirmed Service Customer

9/25/2025

Steve was very helpful & answered all my questions. Took care of the problems I was experiencing with my vehicle. Everything took about 2 hours. I was happy with the results & will return my next oil change.

9/27/2025

Bonnie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Jo S|2024 GMC Terrain

Confirmed Service Customer

9/25/2025

Cake and team did a great job, the car looks great.

9/27/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Bruce W|2019 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

excellent experience except for lack of acknowledgement when arriving. Stations empty and everyone else busy on their computers

9/29/2025

Bruce, thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (920) 766-3581 so we can assist you further.

Business Response

KAUKAUNA, WI

James L|2021 Chevrolet Traverse

Confirmed Service Customer

10/5/2025

Was at the dealership for routine maintenance on my 2021 Traverse. Easy to make appointment and service was completed in timely manner. Comfortable waiting area was available.

10/7/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE CHUTE, WI

Steven P|2017 GMC Acadia Limited

Confirmed Service Customer

10/6/2025

Great service and terrific people

10/8/2025

Steven, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

GREENVILLE, WI

Roy S|2015 Chevrolet Colorado

Confirmed Service Customer

10/6/2025

Everyone was friendly and professional and the work was done in a timely manner.

10/7/2025

Roy, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

WRIGHTSTOWN, WI

Anne J|2024 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Service was quick and on time.

10/10/2025

Anne, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KAUKAUNA, WI

Gregory R|2024 GMC Sierra 1500

Confirmed Service Customer

10/8/2025

Everything went well.

10/10/2025

Gregory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Michael C|2026 GMC Terrain

Confirmed Sales Customer

9/29/2025

From my online inquiry to the final signature the team at Gustman was prompt, professional, and trustworthy.

MATTHEW ROLLMANN

9/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

MENASHA, WI

Donna H|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

They did a great job helping me find what I was looking for.

PATRICK FRITSCH

9/30/2025

Donna! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Jane P|2019 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

Went in for an oil change and was notified that I had a large nail in the side wall of the tire. She also mentioned that my other tires were near replacement wear which I already had figured. She said they had some in stock and showed me 3 kinds and instead of recommending the most expensive she recommended the cheapest and said it was good in snow and in stock. They gave me a loaner, and oil change and new tires on in only approximately 4 hours. Nice work everyone.

9/30/2025

Jane, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

APPLETON, WI

Dale H|2023 Chevrolet Equinox

Confirmed Service Customer

10/3/2025

y

10/6/2025

Dale, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KAUKAUNA, WI

Karen B|2024 Chevrolet Blazer

Confirmed Service Customer

10/3/2025

All work completed as requested

10/6/2025

Karen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Henry C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Just a oil change but great service

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Linda K|2013 Chevrolet Malibu

Confirmed Service Customer

10/8/2025

Service was very quick and efficient and I had asked for a tire rotation and they said the tires were even and didn't need to be rotated. I'm very satisfied.

10/10/2025

Linda, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

KIMBERLY, WI

Aaron T|2025 GMC Sierra 1500

Confirmed Service Customer

10/8/2025

People were friendly.

10/10/2025

Aaron, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC

Business Response

OSHKOSH, WI

David L|2016 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

I've been a customer at gustmans since the 1970's when I bought my first new chevy pickup truck. I'm very satisfied with the sales and service on the vehicles.

10/11/2025

David, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

APPLETON, WI

Patti S|2005 Chevrolet Suburban

Confirmed Service Customer

10/9/2025

Was ok. Took longer than anticipated. Appointments was for 11:15 and didn't leave till 2. Was due to a broken lug nut and tech needed to go get aftermarket nut, so perhaps it was unavoidable. However cost of that part was deducted from my bill as well as a car wash, so that helped ease my irritation.

10/11/2025

Patti, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Charles D|2026 GMC Sierra 1500

Confirmed Sales Customer

10/12/2025

Very happy with the salesman, Josh Dimmick. He was knowledgeable and patient. Never pressured. We felt we had as much time to make a decision as we needed. We are very happy with our GMC Sierra. Thank you

JOSHUA DIMMICK

10/13/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW LONDON, WI

Lee T|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/12/2025

Everyone very professional, knowledgeable, and there to make certain it is a good experience from meeting special requests, answering every question, to pointing out things you need to know.

PATRICK FRITSCH

10/13/2025

Lee, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CEDARBURG, WI

Mark B|2016 Buick Enclave

Confirmed Service Customer

10/13/2025

Outstanding

10/13/2025

Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Constance V|2025 Buick Envision

Confirmed Sales Customer

10/13/2025

Mike was very energetic and answered any questions

MICHAEL BENNETT

10/13/2025

Constance, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEYMOUR, WI

Troy Z|2026 GMC Terrain

Confirmed Service Customer

10/15/2025

As always gustman did a great job.

10/16/2025

Troy, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC - Service! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Christopher B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/15/2025

Everything went as explained in the arrival document. Seat was moved way ahead and mirrors folded in and not put back. Even though it was my free first visit, I was thinking the service would have included a wash like at other dealerships?

10/17/2025

Christopher, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FREMONT, WI

Lynn M|2024 Chevrolet Traverse

Confirmed Service Customer

10/9/2025

Very friendly and prompt.

10/11/2025

Lynn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OCONTO FALLS, WI

Carolyn E|2025 Chevrolet Trax

Confirmed Service Customer

10/15/2025

Got right in on time and back out with no problems.

10/16/2025

Carolyn, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STOCKBRIDGE, WI

Randy S|2024 GMC Sierra 1500

Confirmed Service Customer

10/17/2025

Appointment time was met. In and out in about 30 minutes. Friendly staff!

10/19/2025

Randy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Maureen H|2019 Chevrolet Blazer

Confirmed Service Customer

10/17/2025

They were able to squeeze us in to quickly diagnose this issue and replace our battery! We have bought all of our cars from Gustman and will continue to do so. Thank you for the exceptional service!

10/19/2025

Maureen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Yoko M|2018 Chevrolet Equinox

Confirmed Service Customer

10/18/2025

I appreciate their excellent service. Ross and Jeff are the front line of the service team who went above and beyond the card and curtesy they provided. Each of them took the time and effort to answer all questions. I bring in my Chevy Equinox 2018 diesel that has more than 270,000 miles I drove in the last 6 years, and thanks to their honest, timely, and outstanding technicians service, I feel great driving my car. A big heartfelt thank you to Gustman Chevrolet. :)

10/20/2025

Yoko, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

DEPERE, WI

Ernest I|2019 Chevrolet Impala

Confirmed Service Customer

10/18/2025

I was very satisfied with the service done, a job well done. If I win the lottery I will buy the Corvette in the show room.

10/20/2025

Ernest, we appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

APPLETON, WI

Mary T|2025 Buick Enclave

Confirmed Service Customer

10/20/2025

Accommodating, friendly, efficient. Thank you.

10/21/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

APPLETON, WI

Robert T|2025 GMC Sierra 2500 HD

Confirmed Service Customer

10/20/2025

The entire experience was very good. The people were knowledgeable, and it was a very quick process.

10/21/2025

Robert, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAR CREEK, WI

Steven D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

The only concern that I have is that I had to figure out how to reset the oil percentage sign, and I had to go back into the office and get a tag put in my window for the next oil

10/19/2025

Steven, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (920) 766-3581 so we can assist you further.

Business Response

MENASHA, WI

Jordan E|2020 GMC Terrain

Confirmed Service Customer

10/17/2025

Quick and convenient service

10/19/2025

Jordan, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE CHUTE, WI

Mark H|2020 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

On time fast friendly service.

10/19/2025

Mark, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MENASHA, WI

Donna V|2025 GMC Sierra 1500

Confirmed Service Customer

10/20/2025

They got me in and out quickly

10/21/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEYMOUR, WI

Judith R|2020 Buick Encore

Confirmed Service Customer

10/20/2025

Took care of all my questions and concerns in a very professional manner.

10/21/2025

Judith, thank you so much for your positive comments about Gustman Chevrolet Buick GMC - Service! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WRIGHTSTOWN, WI

Gordon K|2019 GMC Terrain

Confirmed Service Customer

10/20/2025

on time

10/21/2025

Gordon, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEENAH, WI

Judith G|2019 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

Got vehicle in right away and didn’t take long for oil change and inspection.

10/22/2025

Judith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BRILLION, WI

Stephen T|2021 Buick Enclave

Confirmed Service Customer

10/22/2025

Had a tire issue. Gustmans resolved the issue ASAP. Again showed why we are repeat customers. Great service dept!

10/23/2025

Stephen, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMBINED LOCKS, WI

Brian A|2026 Chevrolet Traverse

Confirmed Sales Customer

10/22/2025

Everyone bends over backwards to help you out with your needs.

TREVOR DECOSTER

10/23/2025

Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

EAGLE RIVER, WI

Ted V|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/23/2025

Great people, great service, great price.

10/26/2025

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Shannon D|2020 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

Excellent service, friendly, knowledgeable employees. Highly recommend dealership and service department.

10/26/2025

Shannon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

KAUKAUNA, WI

John H|2026 GMC Sierra 1500

Confirmed Sales Customer

10/25/2025

I don't know how to fairly rate this buying experience. Things happened that I have no idea why. I ordered a truck on December 6, 2024 and got it October 20, 2025. I don't believe 10.5 months is the normal lead time. Along with that, I don't know why the new truck has vinyl seats. I started the process by building my truck online and taking a copy of that to the dealer. My "build a truck" has cloth seats. My "build a truck" also had black bumpers but it looked like that was not going to be followed had I not caught it. Through it all, I felt that Gustman treated me fairly. I received a 2026 truck and they gave me the trade-in value quoted in December of 2024.

JOSHUA DIMMICK

10/27/2025

John, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 766-3581.

Business Response

ALGOMA, WI

Nick M|2016 Chevrolet Suburban

Confirmed Service Customer

10/27/2025

it was fine.

10/27/2025

Nick, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BILLION, WI

Wayne D|2018 Chevrolet Colorado

Confirmed Service Customer

10/27/2025

Great service!

10/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENASHA, WI

Mark T|2022 GMC 1500 Sierra

Confirmed Service Customer

10/27/2025

Gustman's is always clean, staff is always friendly, and service is always done very efficiently all while being cheaper than other dealerships in the area!!

10/28/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC - Service. We sincerely value your business and look forward to your next visit!

Business Response

NEENAH, WI

Jeffrey B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/29/2025

Gustman consistently delivers excellent service and quality.

10/30/2025

Jeffrey, thank you for taking the time to leave a review for us at Gustman Chevrolet Buick GMC. We're happy we could meet your expectations! We hope to see you soon!

Business Response

SHERWOOD, WI

Jill G|2024 GMC Canyon

Confirmed Service Customer

10/22/2025

Check in is easy. Wait time is minimal and always greeted by friendly staff from start to finish checking out.

10/22/2025

Jill, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Scott P|2022 GMC 2500HD Sierra

Confirmed Service Customer

10/22/2025

Service was great. Car wash afterwards left water stains on interior windows, presumably from something sprayed on the inside. Not a major dealbreaker for me, it was easily cleaned off when I got home. I do wish Gustman had a quick lube service as it is a bit of a pain to make an appointment for oil changes.

10/23/2025

Scott, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (920) 766-3581.

Business Response

DE PERE, WI

Carol P|2024 Buick Envision

Confirmed Service Customer

10/23/2025

Very satisfied.

10/25/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHERWOOD, WI

Heidi N|2022 Chevrolet Equinox

Confirmed Service Customer

10/26/2025

Convenient, punctual and professional.

10/27/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

FREEDOM, WI

Todd B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/26/2025

Fast, quality work. Cost was less than I was anticipating.

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SHERWOOD, WI

Jacqueline C|2023 GMC Terrain

Confirmed Service Customer

10/27/2025

Great service

10/27/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREENLEAF, WI

John P|2025 Chevrolet Equinox

Confirmed Service Customer

10/28/2025

I am in Florida and did not have either car serviced at Gustmans.

10/29/2025

John, thank you for taking the time to leave us feedback about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (920) 766-3581 so we can work towards a resolution. We look forward to hearing from you.

Business Response

KAUKAUNA, WI

Derek F|2021 GMC 1500 Sierra

Confirmed Service Customer

10/30/2025

Very quick and the stag was friendly and helpful.

11/2/2025

Derek, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

APPLETON, WI

Jody R|2014 Chevrolet Malibu

Confirmed Service Customer

10/29/2025

Repair was done on a timely manner

10/30/2025

Jody, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LITTLE CHUTE, WI

John B|2023 GMC Yukon

Confirmed Service Customer

10/29/2025

My experience was excellent. I was part of a management group that had responsibility of 1,800 employees, we strived to have a customer service group which your group has achieved.

10/30/2025

John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Lynne T|2025 Buick Envision

Confirmed Service Customer

10/29/2025

Worst car I’ve owned in 25 years. I wouldn’t buy another GM product. My car has 9600 miles on it and has been in for service for two different issues. Seriously considering trading it off on another vehicle.

10/31/2025

Lynne, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

OCONTO FALLS, WI

Kathryn R|2014 Chevrolet Captiva Sport

Confirmed Service Customer

10/29/2025

I didn't feel pressured or oversold on maintenance; work was done well and efficiently; service was courteous at every point in the experience. Thank you!

10/31/2025

Kathryn, thanks for your praise and kind comments about our team. We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MENASHA, WI

Patricia M|2025 Chevrolet Trax

Confirmed Service Customer

10/29/2025

The service department is fast and efficient in the service they provide for their customers.

11/1/2025

Patricia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE CHUTE, WI

Cloie R|2026 GMC Terrain

Confirmed Sales Customer

10/30/2025

They were able to answer all my questions in a professional and adequate manner. I didn't feel pressured buying my first brand new vehicle. I would recommend gustmans in kaukauna to anyone looking to by a vehicle.

ISAIAH BIERITZ

11/2/2025

Cloie, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Business Response

SHIOCTON, WI

Donnabel H|2024 Buick Envision

Confirmed Service Customer

11/2/2025

Every good

11/2/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

NEENAH, WI

Todd A|2020 GMC 3500HD Sierra

Confirmed Service Customer

11/2/2025

Service was fast and done well with great communication as to the status of the work being done.

11/2/2025

Todd, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OSHKOSH, WI

Bruce W|2019 Chevrolet Equinox

Confirmed Service Customer

11/1/2025

Service writers were friendly, courteous and knowledgeable. Able to diagnose the problem quickly and make the repairs. Also diagnosed a second problem, contacted me, and I authorized that repair also. Very satisfied

11/3/2025

Bruce, we're happy to hear you had such a positive experience with our team! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

KAUKAUNA, WI

Michael R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Body shop explained what was to be done and was helpful working with the insurance company. Good work and friendly team

11/4/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

David O|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Caleb and Terry did a great job.

11/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

REEDSVILLE, WI

Brenda H|2026 GMC Terrain

Confirmed Service Customer

11/3/2025

Gustman’s ‘s dealership in Kaukauna Wisconsin is always very helpful and thorough in their work!!!

11/5/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

KIMBERLY, WI

Kenneth S|2024 Chevrolet Trax

Confirmed Service Customer

11/4/2025

Good service and friendly

11/5/2025

Kenneth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WAUPACA, WI

Timothy B|2022 GMC Canyon

Confirmed Service Customer

11/4/2025

Great

11/5/2025

Timothy, your feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MENASHA, WI

Peter Z|2026 GMC Sierra 1500

Confirmed Sales Customer

11/5/2025

Pat Fritsch is an amazing salesman!! He answered all our questions and always replied to us right away if we called about something!! He went above and beyond to help us find our new truck and we love it!! He was extremely knowledgeable about all aspects of buying our truck and teaching us all the things it can do!! I would refer anyone to him who is looking to buy a new vehicle!!

PATRICK FRITSCH

11/6/2025

Peter, thank you for your kind review; we are happy to pass along your comments to Pat here at Gustman Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

David L|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/5/2025

Very good service

11/6/2025

David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

KAUKAUNA, WI

Francis S|2024 GMC Sierra 1500

Confirmed Service Customer

11/6/2025

I didn’t get a truck wash? Disappointed

11/7/2025

Francis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 766-3581 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BRILLION, WI

Richard L|2026 Chevrolet Colorado

Confirmed Sales Customer

11/6/2025

I did not buy a buick

MATTHEW ROLLMANN

11/7/2025

Richard, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (920) 766-3581 so we can assist you further.

Business Response

PESHTIGO, WI

Dennis V|2024 GMC Sierra 1500

Confirmed Service Customer

11/6/2025

Great

11/7/2025

Dennis, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

James C|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/6/2025

The Body Shop is the best around along with the staff.

11/7/2025

James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC

Business Response

WEYAUWEGA, WI

John K|2023 GMC Sierra 3500 HD

Confirmed Service Customer

11/12/2025

Gustmans is the Best of any GM dealership in our area. The people who work there is excellent.

11/13/2025

John, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEYMOUR, WI

Arlyn W|2019 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

Great people

11/13/2025

Arlyn, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SEYMOUR, WI

John H|2019 GMC Acadia

Confirmed Service Customer

11/12/2025

Great service department

11/25/2025

John, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

DE PERE, WI

Thomas C|2019 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

they where very up front in what had to be done after there inspection and they come and ask if it should do it

11/16/2025

Thomas, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

KIMBERLY, WI

Kelly S|2025 GMC Sierra 1500

Confirmed Service Customer

11/13/2025

Always well organized and efficient.

11/14/2025

Kelly, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KAUKAUNA, WI

Paul F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/9/2025

Trevor made my first ordering of a truck easy and perfect. Kept me in the loop throughout the process

TREVOR DECOSTER

11/9/2025

Paul, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Roy R|2025 Chevrolet Equinox

Confirmed Service Customer

11/9/2025

Doing take a good job but no car wash yea

11/10/2025

Roy, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (920) 766-3581 so we can assist you further.

Business Response

APPLETON, WI

Gregory D|2022 Chevrolet Equinox

Confirmed Service Customer

11/10/2025

All went well.. got a loaner so wouldn’t have to be without a vehicle. Very much appreciated

11/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WRIGHTSTOWN, WI

Jenny V|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/12/2025

The only complaint I have is after service is done you park vehicles outside and where they are is SO cramped with cars it is nearly impossible to get a full-size truck out of the spaces. Please keep vehicle size in mind when parking. I'd rather walk a mile to a vehicle thatvis easy to get out vs potentially hitting another vehicle trying to get it out of a tight space. Thanks!

11/13/2025

Jenny, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (920) 766-3581 so we may assist you in moving forward towards a resolution.

Business Response

KAUKAUNA, WI

Jessica V|2025 Chevrolet Trax

Confirmed Service Customer

11/12/2025

It was my first time there for my car. I was greeted right away by a friendly person. He explained the process and made me feel at ease. My oil change was completed in a timely manner. Everything went well but I have to give the most kudos to the person who helped me right away. Sorry I can't remember his name!

11/13/2025

Jessica. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

FREEDOM, WI

Ryan S|2025 Chevrolet Trax

Confirmed Sales Customer

11/14/2025

Gods service

DANIEL PEEBLES

11/17/2025

Ryan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OCONTO, WI

Kevin C|2019 Buick Envision

Confirmed Service Customer

11/17/2025

Getting my oil changed and car checked was quick and convenient. Now I know my car is good to go.

11/17/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC - Service! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Charles N|2024 GMC Sierra 1500

Confirmed Service Customer

11/17/2025

Professionalism

11/19/2025

Charles , we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

APPLETON, WI

Lawrence B|2025 Buick Enclave

Confirmed Service Customer

11/18/2025

Service and sales representatives were very courteous and helpful. The problem still exists but I need to check other avenues.

11/20/2025

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

APPLETON, WI

Kevin K|2025 Chevrolet Blazer

Confirmed Service Customer

11/19/2025

Very good. As usual an excellent job. I highly recommend gustmans.

11/21/2025

Kevin, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

KAUKAUNA, WI

Daniel K|2019 Chevrolet Traverse

Confirmed Service Customer

11/19/2025

The oil change and tire rotation went good. I gave a coupon for a free car wash, but it never got done. Other than that everything was good.

11/21/2025

Daniel, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Nicholas V|2025 Chevrolet Suburban 1500

Confirmed Service Customer

11/20/2025

very help full on any questions

11/22/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

FREEDOM, WI

Daniel V|2023 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

It is a pleasure to do business with Gustman's in Kaukauna. Always great service and a friendly greeting when I arrive. You can count on my business.

11/22/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Judith B|2021 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

All went very well except they did not know how to credit my $20 coupon received in a previous email

11/23/2025

Judith, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

APPLETON, WI

Linda D|2023 Buick Encore GX

Confirmed Service Customer

11/21/2025

Prompt, friendly and timely service

11/24/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again soon!

Business Response

APPLETON, WI

Jack F|2016 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Great service, friendly service and quick service, Gustman has always been a great service center, that’s why I always go there 👍

11/24/2025

Jack, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KAUKAUNA, WI

Raymond L|2023 Chevrolet Traverse

Confirmed Service Customer

11/13/2025

Has always great service

11/14/2025

Raymond, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SEYMOUR, WI

Michael S|2017 Chevrolet Malibu

Confirmed Service Customer

11/17/2025

I paid a diagnostic fee but dealership was unable to diagnose the issue

11/18/2025

Michael, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

KAUKAUNA, WI

Julie W|2017 Buick Envision

Confirmed Service Customer

11/17/2025

I just had an oil change done. It was done efficiently and in a timely manner.

11/18/2025

Julie, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

KAUKAUNA, WI

Randall B|2025 GMC Sierra 1500

Confirmed Service Customer

11/18/2025

The service was excellent, I did not have an appointment, but it was in the area. I stop by the dealership was greeted by a service writer, that diagnosed the problem. Did an immediate computer update I was on my way in less than an hour.

11/20/2025

Randall, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Steven V|2026 GMC Sierra 1500

Confirmed Service Customer

11/19/2025

Great to work with

11/21/2025

Steven, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KAUKAUNA, WI

Steven C|2024 GMC Sierra 1500

Confirmed Service Customer

11/20/2025

The service representative was friendly and informative.

11/23/2025

Steven, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DE PERE, WI

Ron R|2025 Chevrolet Trax

Confirmed Service Customer

11/21/2025

They did a great job supplying a loaner car, and having things done in a timely manner. Everyone was pleasant to work with.

11/23/2025

Ron, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Peter M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/23/2025

The service dept. was great. Tammy was very friendly and very helpful and knowledgeable. And talking to Eric the tech he was also very friendly and helpful. They both listened and helped me and answered all my questions. GREAT job everyone!!!

11/25/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Gustman Chevrolet Buick GMC - Service! We sincerely value your business and look forward to your next visit!

Business Response

GRAND CHUTE, WI

David W|2018 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Gustman's is trustworthy with great communications. They did exactly what they said they would do.

11/25/2025

David, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COMBINED LOCKS, WI

Bruce M|2017 Chevrolet Traverse

Confirmed Service Customer

11/24/2025

Had to have a side mirror ordered and installed. Took only a couple days to get the part and I received a call when arrived. Went to the dealership 2 hours later and it was installed in a half hour. I couldn't have asked for better service.

11/25/2025

Bruce, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Doreen C|2026 Buick Enclave

Confirmed Sales Customer

11/24/2025

Trevor was exceptional in his knowledge and interaction with us.

TREVOR DECOSTER

11/24/2025

Doreen, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

PLOVER, WI

Robert W|2025 GMC Sierra 1500

Confirmed Service Customer

11/26/2025

Simple tire rotation was convoluted/delayed due to confusion regarding access to wheel lock kit. Claimed they looked but could not find. I readily located the wheel lock kit in storage compartment under rear driver side rear seat.

11/27/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 766-3581.

Business Response

GILLETT, WI

Ronald T|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/27/2025

done well things were taken care of in a professional manner could have been updated on status a little quicker but overall good

11/27/2025

Ronald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Thomas W|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/27/2025

Another good experience there. got me in right away. The work was done in a timely manner. Communicated to me what was done. Great job!

11/27/2025

Thomas, we are so happy to read such a great review about Gustman Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

KIMBERLY, WI

Michael C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/27/2025

Always easy to deal with.

11/27/2025

Michael, we appreciate your positive review about your recent experience with us! Thank you for choosing Gustman Chevrolet Buick GMC and we hope to see you again.

Business Response

KAUKAUNA, WI

Ronald V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/3/2025

Was good

12/3/2025

Ronald, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREEDOM, WI

Kathy S|2018 Chevrolet Equinox

Confirmed Service Customer

11/22/2025

NA

11/24/2025

Kathy, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Gerald K|2024 GMC Sierra 1500

Confirmed Service Customer

11/22/2025

My vehicle was serviced in a timely manner and the service rep went over any problems that I may want done in the future.

11/24/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SEYMOUR, WI

Robert G|2019 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Friendly on time service

11/26/2025

Robert, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

FREEDOM, WI

Terry T|2017 Buick Encore

Confirmed Service Customer

11/28/2025

Speedy and thorough

11/28/2025

Terry, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

KAUKAUNA, WI

Joyce L|2023 Chevrolet Traverse

Confirmed Service Customer

12/2/2025

Service personnel were courteous and professional. Service done quickly.

12/3/2025

Joyce, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Dustin U|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

Very easy to work with and great experience overall

AARON NAGAN

12/4/2025

Dustin, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

KAUKAUNA, WI

Mary M|2015 Chevrolet Malibu

Confirmed Service Customer

12/4/2025

I had 2 new tires put on and the employees were friendly and helpful.

12/4/2025

Mary, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KIMBERLY, WI

Richard M|2019 GMC 1500 Sierra

Confirmed Service Customer

12/4/2025

They fixed the tire

12/4/2025

Richard, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

KAUKAUNA, WI

Helen M|2024 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Awesome service every time

12/8/2025

Helen, thank you for choosing Gustman Chevrolet Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

NEW LONDON, WI

Rick K|2024 GMC Canyon

Confirmed Service Customer

12/8/2025

They stuck with it till the issue was resolved and I have not had the issue reappear.

12/8/2025

Rick, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BELLEVUE, WI

Scott S|2024 GMC Acadia

Confirmed Service Customer

12/8/2025

Well done

12/9/2025

Scott, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!

Business Response

LITTLE CHUTE, WI

John C|2021 Buick Envision

Confirmed Service Customer

12/10/2025

Great people!

12/11/2025

John, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC - Service

Business Response

SEYMOUR, WI

Daniel V|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/10/2025

This is the 2nd time I wanted my tires rotated and you didn't do it. If you won't do what I want done, then I'll find a different dealership that will. And I'll also buy my next vehicle from them.

12/11/2025

Daniel, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

APPLETON, WI

Judy B|2026 GMC Terrain

Confirmed Sales Customer

12/10/2025

Answered my questions and returned my calls very quickly.

PATRICK FRITSCH

12/11/2025

Judy, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OSHKOSH, WI

Michael B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/10/2025

The whole team was very helpful and professional. Very satisfied with the process.

MICHAEL BENNETT

12/11/2025

Michael, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEENAH, WI

Ann S|2024 Chevrolet Trax

Confirmed Service Customer

12/10/2025

It’s always a pleasure stopping there

12/11/2025

Ann, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KIMBERLY, WI

Randal W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

My oil change was quick

12/10/2025

Randal, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Cynthia B|2018 Buick Envision

Confirmed Service Customer

12/10/2025

Friendly service

12/10/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

KAUKAUNA, WI

Francis S|2002 Chevrolet Silverado 1500

Confirmed Service Customer

12/10/2025

They treat my 2002 Silverado like it is a brand new one!. Very satisfied with the service I've always gotten from Gustman Chevrolet. We have diferent make vehicles that we purchased from other Gustman dealerships. The Gustman tradition of great customer service is present at all their dealerships, no matter what brand it is. 1000 Stars to the Gustman family.

12/11/2025

Francis, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILBERT, WI

Traci S|2026 GMC Yukon

Confirmed Sales Customer

12/3/2025

Trevor DeCoster and Mike Gustman were great to work with. This is the 4th vehicle for our families this year we bought from them

TREVOR DECOSTER

12/4/2025

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TIGERTON, WI

Guy S|2023 GMC Sierra 1500

Confirmed Service Customer

12/5/2025

Went well. Work done In timely manner

12/7/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Kenneth F|2026 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

Gustmans is always friendly and professional!

12/9/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KIMBERLY, WI

Dean H|2023 GMC Canyon

Confirmed Service Customer

12/8/2025

Good and quick service

12/9/2025

Dean, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

PULASKI, WI

Thomas W|2026 GMC Terrain

Confirmed Service Customer

12/10/2025

service dept. shorthanded, but took care of me promptly.

12/11/2025

Thomas, we really appreciate your feedback! We look forward to your next visit! Take care!

Business Response

APPLETON, WI

Phyllis F|2024 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Great service, nice waiting area.

12/10/2025

Phyllis, thank you so much for the positive review! We hope you have a great day!

Business Response

APPLETON, WI

Phil C|2021 GMC 1500 Sierra

Confirmed Service Customer

12/10/2025

Recalls, fixed and ready in no time.

12/11/2025

Phil, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PULASKI, WI

Kenneth N|2021 Chevrolet Tahoe

Confirmed Service Customer

12/10/2025

Had the last oil change appointment of a very cold day. Everyone was very helpful and answered all my questions

12/11/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Linda E|2024 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

My experience was very good. They were right there on the spot ready to help and they got me in and out in a timely manner

12/12/2025

Linda, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LITTLE CHUTE, WI

Duane I|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/17/2025

Great job

12/15/2025

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

FREEDOM, WI

Molly M|2015 Chevrolet Cruze

Confirmed Service Customer

12/15/2025

Came in under estimate. Pleased.

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

APPLETON, WI

Douglas E|2014 Buick Enclave

Confirmed Service Customer

12/15/2025

Scheduling went well. The appointment was over in short order.

12/16/2025

Douglas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Kathleen B|2019 Chevrolet Traverse

Confirmed Service Customer

12/16/2025

Not sure how it happened but they had me down for rotate tires when I called and scheduled for lube, oil,filter and fixing Tire Monitor System light.

12/17/2025

Marie, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (920) 766-3581 so we can assist you further.

Business Response

KAUKAUNA, WI

Nicholas S|2026 GMC Yukon

Confirmed Sales Customer

12/17/2025

Service is amazing. Employees at Gustman are very knowledgeable and willing to spend the extra time to make sure you understand your new vehicle

TREVOR DECOSTER

12/18/2025

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Gary V|2026 GMC Terrain

Confirmed Sales Customer

12/17/2025

Trevor did a very good job explaining the technology on the new Terrain.

TREVOR DECOSTER

12/18/2025

Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Bill E|2020 GMC 1500 Sierra

Confirmed Service Customer

12/18/2025

Always goes smoothly. Not too long of a wait

12/19/2025

Bill, thank you for choosing Gustman Chevrolet Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

APPLETON, WI

Ryan W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/19/2025

Top class service as always from Bryan Lindberg!!!!!!!!!!!!!!!!!

12/21/2025

Ryan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

APPLETON, WI

William G|2014 Chevrolet Traverse

Confirmed Service Customer

12/19/2025

When I arrived I was told that my vehicle needed tire rotation and was asked if I wanted to include it with my oil change. I told them that I saw on line that they had a special for tire rotation and they said yes there was, so I told them to go ahead and include it. They did not!

12/20/2025

William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 766-3581 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SEYMOUR, WI

David P|2025 Buick Enclave

Confirmed Service Customer

12/11/2025

they took care of my problem and i was back on the road soon ! thanks!

12/12/2025

David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FREEDOM, WI

David M|2024 Chevrolet Blazer

Confirmed Service Customer

12/12/2025

Friendly

12/12/2025

David, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NEENAH, WI

Randall B|2025 GMC Sierra 1500

Confirmed Service Customer

12/16/2025

Great, friendly service, we’re able to fit me in last minute on a busy day. Greatly appreciated.

12/18/2025

Randall, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Business Response

APPLETON, WI

Bonnie G|2025 Chevrolet Trailblazer

Confirmed Sales Customer

12/17/2025

Excellent

PATRICK FRITSCH

12/19/2025

Bonnie, we really appreciate your positive review! We hope you have a great day!

Business Response

KIMBERLY, WI

Thomas C|2023 GMC Sierra 1500

Confirmed Service Customer

12/19/2025

Great Service!

12/21/2025

Thomas, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

KIMBERLY, WI

Kristin M|2025 Chevrolet Traverse

Confirmed Service Customer

12/20/2025

Done in a timely manner and nice to deal with.

12/22/2025

Kristin, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

APPLETON, WI

Mark H|2026 GMC Acadia

Confirmed Service Customer

12/20/2025

As always, perfect. No problems

12/22/2025

Mark, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

SHERWOOD, WI

David D|2020 GMC 2500HD Sierra

Confirmed Service Customer

12/21/2025

Showed up 10 minutes early, you got it in on time and change my oil

12/22/2025

David, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC

Business Response

GREEN LEAF, WI

Marie G|2018 Chevrolet Equinox

Confirmed Service Customer

12/21/2025

Service is always done professionally. The wait time was in an acceptable timeframe. We received coupons in the mail and the $20 off on my service bill came in handy especially right before the Holiday season.

12/22/2025

Marie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DEPERE, WI

Judith H|2025 Chevrolet Equinox

Confirmed Service Customer

12/21/2025

was really good

12/21/2025

Judith, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COMBINED LOCKS, WI

Nicholas V|2025 Chevrolet Suburban 1500

Confirmed Service Customer

12/22/2025

I made an appointment and was told I could have a loner when I got there no loner was available. they said the heat was working like it was supposed to but could look into it more but would need 3 more days. I said if it's working the way it should i will pick it up because i need it for work now my heat on the driver side is not working so I made another appointment, and they would try to get me a loner to use. it's a new suburban the money I paid for it I feel i should at least get something to drive. this is my 3rd appointment for the same problem.

12/23/2025

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 766-3581 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

FREEDOM, WI

Mark S|2022 Chevrolet Colorado

Confirmed Service Customer

12/23/2025

Work was completed as scheduled.

12/24/2025

Mark, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Steven W|2023 GMC Terrain

Confirmed Service Customer

12/24/2025

From making a appointment to having my car serviced to waiting for it to be done every thing went very good thank you much Gustmans it was a pleasure.

12/25/2025

Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Dana E|2025 Chevrolet Traverse

Confirmed Service Customer

12/24/2025

I keep my vehicle very clean. The mats, the rubber in around the door everything is clean. I get my car back after an oil change and there is mud and scuff marks on the door and the rubber/plastic door frame. Also, on the council there was something spilled because there was sticky marks. I had this one other time with this same vehicle when i first bought it and something needed to be fixed. spoke with my salesperson and explained to him how a person who keeps and takes pride in their vehicle that this is annoying. Here I was again first oil change in the vehicle and cleaning it as it was returned. Gustmans’s has been great and always tell people o go there for their service but this needs to get better!

12/25/2025

Dana, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 766-3581.

Business Response

APPLETON, WI

Bruce M|2017 Chevrolet Traverse

Confirmed Service Customer

12/24/2025

Everything went as expected. Good and efficient service.

12/24/2025

Bruce, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Michael M|2016 GMC 1500 Sierra

Confirmed Service Customer

12/25/2025

The cost was acceptable as well as the time it took for service. I also appreciated the shuttle ride I have one point of irritation. The technician found my wheel lock.key for rotating the tires and did not return the key, so it's gone. Fortunately, I discovered that it was gone before I needed it. I would appreciate that it is returned as soon as possible

12/25/2025

Michael, we appreciate you taking the time to leave us this feedback. Please reach out to us at (920) 766-3581 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

KAUKAUNA, WI

Brad R|2026 GMC Sierra 1500

Confirmed Sales Customer

12/20/2025

.

MATTHEW ROLLMANN

12/22/2025

Brad, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DENMARK, WI

Jay S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/21/2025

A young man helped me out right away and I spoke with one of the salespersons and learned about the GM vehicles available nowadays. Very nice staff & great service. (This is why I choose Gustmans).

12/22/2025

Jay, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

APPLETON, WI

Patricia B|2018 Chevrolet Equinox

Confirmed Service Customer

12/22/2025

Everyone was kind and helpful and the process went very smoothly.

12/22/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE CHUTE, WI

Doris H|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/22/2025

It’s always a good experience at the Gustman’s Service Department..

12/23/2025

Doris, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

LITTLE CHUTE, WI

Gary M|2021 Chevrolet Suburban

Confirmed Service Customer

12/22/2025

Got me in fast

12/23/2025

Gary, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILBERT, WI

Mike V|2015 Chevrolet Colorado

Confirmed Service Customer

12/24/2025

Like that you pick it up took care of it called me

12/25/2025

Mike, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREENLEAF, WI

Matthew R|2017 Buick LaCrosse

Confirmed Service Customer

12/24/2025

.

12/25/2025

Matthew, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OSHKOSH, WI

Leonard G|2025 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

GOT IT DONE IN A TIMELY MANOR, NO PROBLEMS,

12/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Olivia B|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/25/2025

I am beyond thankful that the team at Gustman of Kaukauna was able to squeeze me on to their service schedule to remove a nail from my tire. I called ahead and was told to come get it looked at. Upon arrival is when the nail was discovered. Steve was kind enough to ask one of the service techs to assess it and see if it could be fixed same day so I wouldn’t be without a vehicle. They fixed the tire in about an hour and I was back on the road. I know they were super busy and I very much appreciate them working me in. I will never hesitate to bring my vehicle to Gustman of Kaukauna for service.

12/25/2025

Olivia, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUAMICO, WI

Stephen T|2024 Chevrolet Trax

Confirmed Service Customer

12/26/2025

Always great at Gustmans!

12/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

COMBINED LOCKS, WI

Carol O|2021 Chevrolet Trax

Confirmed Service Customer

12/29/2025

None of us want to have car problems, but when we do, Gustmans service has been wonderful to work with. Im always happy when Tammy's working as she takes good care of me, as do the other personnel.

12/29/2025

Carol, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APPLETON, WI

Christopher F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/29/2025

Was at the dealership a little longer then I expected but the salesman was good to me

DANIEL PEEBLES

12/29/2025

Christopher, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MANAWA, WI

Daniel Z|2017 Chevrolet Tahoe

Confirmed Service Customer

12/31/2025

excellent

1/1/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

SEYMOUR, WI

Renee V|2019 Buick Envision

Confirmed Service Customer

12/31/2025

The staff is always helpful, friendly, and timely.

1/1/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHILTON, WI

Kathy S|2024 GMC Terrain

Confirmed Service Customer

12/31/2025

Prompt, friendly service. Nice waiting area.

1/1/2026

Kathy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MANITOWOC, WI

Tim K|2023 GMC Sierra 1500

Confirmed Service Customer

1/5/2026

Very efficient with the service. Was disappointed it didn't get a wash. Thought that was included with the service. Guess not

1/5/2026

Tim, we appreciate you taking the time to leave us this feedback. Please contact us at (920) 766-3581 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

KAUKAUNA, WI

David M|2024 Chevrolet Blazer

Confirmed Service Customer

1/5/2026

Frienfly

1/5/2026

David, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

NEENAH, WI

Loren D|2024 GMC Sierra 1500

Confirmed Service Customer

1/7/2026

Good

1/7/2026

Loren, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Michael G|2022 GMC Acadia

Confirmed Service Customer

12/26/2025

Great

12/27/2025

Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ELCHO, WI

James J|2020 Chevrolet Traverse

Confirmed Service Customer

12/29/2025

You use to vacuum the vehicle out when we first got it on service call

12/30/2025

James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Kevin H|2020 GMC Terrain

Confirmed Service Customer

12/31/2025

Everything went very well for my oil change and tire rotation except the payment. I had a coupon for $25 off of my oil change, and only a $20 credit was applied to my bill. I asked your representative if the full credit was applied to my bill, and he assured me it was. In the end it is my fault for trusting your people.

1/1/2026

Kevin, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (920) 766-3581 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

MENASHA, WI

James K|2020 Buick Enclave

Confirmed Service Customer

12/31/2025

Took my vehicle right on time. I like the use of buzzers to contact customers if they have a question for the customer and to let them know their service is complete.

12/31/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRILLION, WI

Jason B|2025 Chevrolet Colorado

Confirmed Service Customer

12/31/2025

Trevor and julia were phenomenal. I lost my 2016 Colorado in a wreck, and I loved that truck. I found my dream truck and they worked their magic to get me what I was wanting.

12/31/2025

Jason, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC - Service. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OSHKOSH, WI

Bobbi V|2026 Buick Enclave

Confirmed Sales Customer

1/2/2026

Superb customer service!

PATRICK FRITSCH

1/3/2026

Bobbi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENLEAF, WI

Patricia M|2025 Chevrolet Trax

Confirmed Service Customer

1/7/2026

Very friendly workers. I wouldn't take my Chevy Trax anywhere else.

1/7/2026

Patricia, we are glad we could help! If you're ever in need of more help, please let us know!

Business Response

LITTLE CHUTE, WI

Thomas B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Clean and friendly atmosphere

1/7/2026

Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Michael K|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/8/2026

Very good service.

1/9/2026

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APPLETON, WI

Paul H|2024 GMC Sierra 1500

Confirmed Service Customer

1/9/2026

As always my experience was excellent. Prompt, courteous. professional service.

1/9/2026

Paul, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MANISTQUIEC, MI

Richard Y|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/9/2026

A job well done.

1/9/2026

Richard, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

KIMBERLY, WI

Henry C|2023 GMC Acadia

Confirmed Service Customer

1/11/2026

Good job

1/11/2026

Henry, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

KAUKAUNA, WI

Gary M|2021 Chevrolet Suburban

Confirmed Service Customer

1/13/2026

Fast and friendly.

1/14/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILBERT, WI

Michelle B|2020 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

Even tho I was a little late for my appointment, they got me in and took care of my car. I cannot say enough good things about Gustmans.

1/16/2026

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LITTLE CHUTE, WI

Mark H|2020 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

Fast friendly and complete service

1/19/2026

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENASHA, WI

Janice E|2025 Buick Encore GX

Confirmed Service Customer

1/19/2026

very friendly and accomodating. I recommend.

1/20/2026

Janice, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Scott H|2026 GMC Sierra 1500

Confirmed Sales Customer

1/19/2026

The salesman was very nice and very knowledgeable

PATRICK FRITSCH

1/20/2026

Scott, we're happy you found our staff to be so supportive during your experience here at Gustman Chevrolet Buick GMC. We hope to be of service to you again in the future. Best wishes, Gustman Chevrolet Buick GMC

Business Response

DE PERE, WI

Bill M|2017 Chevrolet Colorado

Confirmed Service Customer

1/19/2026

In and out. Job done, no problems.

1/20/2026

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LITTLE CHUTE, WI

Crystal S|2023 Buick Envision

Confirmed Service Customer

1/7/2026

Love the pick up and drop off option for service.

1/7/2026

Crystal, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

APPLETON, WI

Gregory M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

Very nice service

1/8/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Nancie P|2025 Chevrolet Trax

Confirmed Service Customer

1/8/2026

Efficient

1/8/2026

Nancie, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

KAUKAUNA, WI

Lyndsey Eva L|2023 Chevrolet Traverse

Confirmed Service Customer

1/9/2026

They were friendly, and quick! Even gave me the option to rotate my tires and explained they didn’t need too but they could if I wanted too.

1/9/2026

Lyndsey, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Ann S|2017 Chevrolet Colorado

Confirmed Service Customer

1/13/2026

Always do a wonderful job

1/14/2026

Ann, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

KIMBERLY, WI

Beverly K|2024 Chevrolet Blazer

Confirmed Service Customer

1/18/2026

Great employees and very clean establishment.

1/18/2026

Beverly, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APPLETON, WI

Michael V|2026 GMC Sierra 1500

Confirmed Sales Customer

1/18/2026

Trevor was knowledgeable and helpful.

TREVOR DECOSTER

1/19/2026

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SUAMICO, WI

Marjorie B|2019 Chevrolet Equinox

Confirmed Service Customer

1/19/2026

The Gustman Service Department scheduled my servicing appointment on the day and at the time I requested. I was checked in quickly and was able to use a $20 coupon I received in the mail. I really appreciate the discount coupons. Jeff P. Vondracek was my the service advisor and provided both cost and service time estimates which were accurate. Since the weather was not good for being outdoors, I appreciated being able to exercise by walking in the showroom while waiting for the servicing to be completed. Thank you to both the service and showroom staff.

1/20/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MENASHA, WI

Bruce W|2024 Chevrolet Malibu

Confirmed Service Customer

1/19/2026

slow air leak in tire, was fixed immediately

1/20/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI